![]() Please be aware that once your order has left the warehouse, we are not involved in the delivery process of your parcel. More information about Australia Post measures can be read here. A daytime phone number may also be useful if we need to contact you about your order. Please ensure your full address (including business name if applicable) is completed. If there is no one present at address, your parcel will be taken to a Post Office for collection. Australia Post has stated that signatures are not required upon delivery for all parcels, whether you are collecting from a post office or at home. We encourage you to use your work or other suitable business hours address for a safe and secure delivery. At the current time there is a delay within the Australia Postal service due to Covid-19. ![]() Express post is not offered due to the flammable nature of perfume as it is classified as a dangerous good and is required to be transported by road. You can see an estimated delivery time by Australia Post here. Standard delivery times are between 2-17 business days depending on your location. Currently we do not ship outside of Australia. All products are packed and dispatched from our warehouse in Brisbane, QLD. If goods are returned the customer is required to pay all freight charges.Ĭosmetics Fragrance Direct uses Australia Post to deliver your purchase. A customer service representative will discuss your concerns and arrange a reasonable outcome. Your purchase will need to be in its original condition undamaged and unopened. If you are not happy about your purchase in general (other than faulty, incorrectly described, different from a sample shown to you or doesn't do what it is supposed to) please feel free to contact our Cosmetics Fragrance Direct Customer Service within 14days of receiving your purchase. If you feel that your purchase may be faulty, incorrectly described, different from a sample shown to you or doesn't do what it's supposed to then we require you to contact Cosmetics Fragrance Direct Customer Service within 14days of receiving your purchase. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to. We do not normally give refunds if you simply change your mind or make wrong selections. We can guarantee the products are genuine and authentic. ![]() She loves using vegan and cruelty-free cream blushes made by ethical companies to perk up her cheeks, lips, and mood.Cosmetics Fragrance Direct Online Refund & Returns PolicyĬosmetics Fragrance Direct stands by our product. We also looked for animal-free formulas, more sustainable packaging, and trusted third-party certifications.Īuthor Neeti Mehra is a luxury-industry veteran who’s also committed to sustainable, slow, and mindful living. To make this list, we consulted the non-profit EWG’s Skin Deep Cosmetics Database, which ranks products according to strict criteria laid down for health and safety, protecting people from potentially toxic chemicals. Guiding you to make the best choices for your skin and the environment, Treehugger helps you choose natural beauty products that are potent and kind. We also like ethical beauty company Axiology's Balmies, which are multifunctional and come in super minimal packaging. A great affordable pick is C'est Moi Flushed Tinted Lip & Cheek Balm that’s enriched with soothing shea butter and kiwi seed oil, which adds a dash of color to your cheeks and lips.
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